Shipping Policy
At Hearth & Honey, we work hard to get your order packed and shipped as quickly as possible.
Processing Time
Orders are typically processed within 1–3 business days. Processing times may be longer during holidays, sales, or high-volume periods.
Shipping Methods
Shipping options and rates are shown at checkout. We currently offer standard shipping and free shipping on qualifying orders when available.
Discreet Packaging
Your privacy matters to us. Orders are shipped in plain, discreet packaging without product details shown on the outside.
Delivery Times
Estimated delivery times depend on the shipping method selected and the carrier. Once your package leaves our facility, delivery times are controlled by the carrier and may vary.
Order Tracking
If tracking is available for your shipment, you will receive tracking information by email once your order has been shipped.
Shipping Delays
We are not responsible for delays caused by carriers, weather, incorrect addresses, or other circumstances outside our control.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Hearth & Honey is not responsible for packages shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us at support@hearthandhoneyintimates.com and we will do our best to help.